Credit Controller / Bookkeeper

Credit Controller / Bookkeeper

Liverpool – full time office based

Salary £dep on experience

Datalaw is a leading training provider for legal professionals and apprentices, supporting them throughout their educational journey and beyond into further accreditations and career development.

We are looking for a proactive and detail-oriented Credit Controller / Bookkeeper to join our small Finance team. The successful candidate will be responsible for managing the company’s debtor and creditor ledger, ensuring timely collection of outstanding invoices, and maintaining strong working relationships with customers. This is a key role in protecting the company’s cash flow and financial health.

Key Responsibilities:

• Manage a portfolio of customer accounts and proactively chase outstanding invoices by telephone, and email
• Sales and Purchase invoice processing
• Credit Card expenses processing
• Daily bank posting and reconciliations
• Supplier payment runs
• Raise customer credits and issue refunds
• Monitor the aged debtor report and prioritise collections activity to minimise overdue debt
• Allocate and reconcile incoming payments accurately and promptly to customer accounts
• Investigate and resolve billing queries, discrepancies, and disputes in a timely manner
• Negotiate payment plans with customers experiencing financial difficulty, in line with company policy
• Prepare regular reports on debtor performance, bad debt provisions, and cash collection targets
• Escalate unresolved accounts to the Financial Director where appropriate
• Maintain accurate and up-to-date records within the finance system
• Liaise closely with the Sales, and other teams to resolve account issues
• Support the month-end close process, including statement production and ledger reconciliations
• Some office management responsibilities

What we offer:

• Competitive salary, commensurate with experience
• 24 days annual leave plus bank holidays
• Birthday holiday
• Medical Cash plan insurance
• Choice workplace pension or pension salary sacrifice
• A team orientated welcoming culture