Leasehold Asset Coordinator

Job Title: Leasehold Asset Coordinator
Contract Type: 6 months Fixed-term contract 
Salary: £31,472.64 (£34,611.95 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday - Friday 
Location: Liverpool / Hybrid 

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as Leasehold Asset Coordinator

 In this role you will support the Leasehold Asset Services Manager to ensure effective asset services are delivered on behalf of RHO managed properties, in line with leasehold legislation including Section 20 and lease requirements, business priorities and the Group’s/ RHO’s Asset Management Strategy, ensuring works are delivered to cost, quality and timescales

About you

We are looking for someone with:

• Understanding of statutory leasehold legislation. 
• Experience within the building industry, ideally working within the Leasehold Sector. 
• Experience of managing and co-ordinating insurance and legal claims. 
• Experience of producing management reports. 
• Results driven with strong analytical skills. 
• Experience of successfully administering large-scale budgets in line with agreed financial protocols. 
• Understanding of data protection and data quality principles. 
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business. 
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. 

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension 
• 25 days holidays plus bank holidays
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 

Applications may close before the deadline, so please apply early to be considered. 

Role profile 

Support the Leasehold Asset Services Manager to ensure effective asset services are delivered on behalf of RHO managed properties, in line with leasehold legislation including Section 20 and lease requirements, business priorities and the Group’s/ RHO’s Asset Management Strategy, ensuring works are delivered to cost, quality and timescales

Role Responsibilities

• Provide a range of administrative support as required in the delivery of the programme of works for RHO properties, ensuring works are delivered to cost, quality and timescales, escalating issues and risks to the Leasehold Asset Services Manager as appropriate. 
• Support the Leasehold Asset Services Manager to collaborate with a range of stakeholders to ensure RHO asset services requirements are established and clearly communicated and delivery plans meet contractual and compliance requirements, RHO business objectives and cost, quality and timescales. 
• Support the Leasehold Asset Services Manager in the use and management of sinking and reserve funds, ensuring all requests are agreed before use by business areas. 
• Contribute to the preparation of scheme budgets and year-end accounts, providing effective support to the financial planning and forecasting process and preparing the required budgetary information for presentation at residents’ meetings. 
• Monitor the Day to Day repairs reconciliation spend report and ensure correct coding has been applied and take appropriate measures where schemes are close to overspend. 
• Assist colleagues with budget setting and year end reconciliation, ensuring invoices are available. 
• Provide co-ordination support in relation to Section 20 of the Landlord and Tenant Act 1985, ensuring requirements are understood by stakeholders and factored in to delivery plans and compliance and consultation obligations are met by carrying out effective administrative activity. 
• Act as focal point for complaints, First Tier Tribunals and insurance and legal claims, providing administrative support including arranging attendance at tribunals, carrying out investigat...