National Account Manager

Job Title: National Accounts Manager

Location: Flexible location - Field based national role

About the Role:

To work alongside the Head of Sales and wider Sales team to build and nurture strategic relationships with key accounts, networks, partners and firms within those accounts in line with Paymentshield and Ardonagh Group strategy and to hit sales targets for those nominated accounts.

Key Responsibilities:

• Accountability for the achievement of the National Key Account Business Plan with assigned accounts, leading to exceeding targets.
• Develop strong business relationships with the senior team and key personnel at each assigned account.
• Develop joint Sales & Marketing plans with the assigned accounts in order to deliver growth for PSL and the account.
• Ensure new and existing products are panelled on the best advice/approved list of this customer base.
• Work with the PSL marketing team to ensure that all key accounts receive adequate marketing support and website content is kept up to date.
• Meet with every key account quarterly to ensure Sales & Marketing plan is reviewed and agreed actions achieved.
• Work with the Head of Sales to identify new key account relationships for PSL.
• To co-ordinate with and support the efforts of the aligned sales teams.
• Liaise with the Sales Team Leaders to ensure that they are working on initiatives that drive sales and growth.
• Conduct joint sales visits with Regional Sales Managers with Appointed Representatives of own panel of accounts.
• Monitor and feedback on campaign sales calls made by Telephone Business Development Managers.
• Secure the resources of the wider group/organisation to support the distribution strategy for each account.
• Represent PSL at network level through contact with Appointed Representatives where required.
• Speak at conferences and seminars when required.
• Organise and run GI Workshops in conjunction with the network distribution and Regional Sales Managers.
• Identify opportunities within the accounts for development by the National Sales Manager.
• Effectively and positively manage the cross functional relationship with other areas of PSL.
• Ensure that activities and outputs are compliant as required.
• Develop an understanding of the Key Accounts business model, FS market and threats to key accounts business.
• Maintain key account file notes and records.
• Collate monthly management information and market share for Executive reporting.
• Keep the business informed on opportunities and threats that evolve.

About you:

• Excellent knowledge of GI market
• Previous experience in a field based intermediary market role
• Proven knowledge of FCA and ABI regulation.
• Knowledge of the distributor business models, technology and commercial drivers
• Influencer
• Understanding of technology issues, platforms and opportunities facing the industry.
• Negotiation skills
• Results orientated
• Planning and organisational skills
• Interpersonal and communication skills
• Inspires trust, respect and loyalty
• Motivated, self-starter
• Recognises and exploits commercial opportunities.
• Prepared for weekly national travel and overnight stays as field-based role

Desirable

• Previous experience of managing relationships with large distributors in FS Market
• Experience of operating at a senior director level in a sales role
• Understanding of PSL’s commercial drivers
• Ability to demonstrate the application of key account management principles, tools and processes at a strategic level
• Profit literate
• Have a strong understanding of Paymentshield and Towergate/Ardonagh Group Proposition and our servicing capability to maximise every sales opportunity
• Strong understanding of regulation impacting mortgage advice process
• Senior level strategic planning experience