Support Worker

SUPPORT WORKER (ADVANCED LEVEL) – COMPLEX CARE

Location: CH60, Wirral
Hours: Days 08:00- 20:00 waking nights 20:00 – 08:00 Monday – Friday initially, increasing to include weekends once the full support package is established. 

Pay: £16.66ph days and walking nights, sleeps £12.71ph plus 12.07% holiday pay
Essential: Driver with a clean UK licence (manual or automatic)

About the Role

Thriving are recruiting experienced Support Workers (Advanced Level) to join a specialist complex care package supporting a young man with complex health needs living at home in the Wirral.
You will work as part of a small, dedicated team, delivering calm, consistent, person-centred care. This role is ideal for someone with strong clinical confidence, excellent communication skills, and a genuine commitment to high-quality, relationship-based support.
Support Workers will attend shifts alongside a Team Leader, ensuring safe, structured and well-coordinated care throughout the day.

About the Service User

You will be supporting a young man who requires assistance with:

• Personal care and hygiene
• Medications
• Seizure management
• Nutrition support
• Moving and handling, including hoists and slings

He communicates non-verbally and benefits from:

• Calm, reassuring support
• Sensory interaction
• Time outdoors
• Consistent, relationship-based care
  
  

Key Responsibilities

• Deliver safe, high-quality, person-centred care
• Support daily routines, personal care, and meaningful activities
• Follow support plans, risk assessments and clinical guidance

• Work collaboratively with the Team Leader, family and professionals
• Maintain accurate, clear documentation
• Promote dignity, independence and emotional wellbeing
• Contribute to a positive, calm and supportive team culture
  
  

Experience & Skills Required (Advanced Level)
We are seeking Support Workers who meet Advanced Level criteria:

• Extensive experience in care or support in a complex care environment (typically 4+ years)
• Holds an NVQ Level 3 minimum
• Experienced in high-dependency support needs (e.g. peg feeding, seizure management)
• Confident supporting complex health needs
• Experience with neurological conditions and epilepsy
• Skilled and confident in moving and handling, including hoists and slings
• Strong spoken and written communication skills
  
  

What We Offer

• Competitive pay
• A stable, specialist care package
• Supportive leadership and a positive team environment
• Job shadowing with the Clinical Lead, Team Leader and family
• Hands-on support from the Clinical Lead Nurse
• Free online training and ongoing development
• Refer-a-Friend scheme (up to £500)
• Flexible PAYE holiday pay