Team Leader

Job Title: Team Leader – Complex Care
Location: CH60, Wirral
Hours: 30 hours per week (2.5 days) Monday - Friday
Pay Rate: £18.50 -increasing to £20ph once a full team is in place.
Essential: Driver with a clean UK licence (manual or automatic)

About the Role

• We are recruiting an experienced Team Leader to support a specialist complex care package for a young man with complex health needs living at home in the Wirral.
• This is a hands-on leadership role, ideal for someone who is passionate about person-centred, compassionate care and who can provide calm, consistent leadership to a small, dedicated team.
• You will lead by example, ensuring care is delivered with dignity, empathy and respect, while supporting staff to grow in confidence and skill.
• The Team Leader will attend shifts first, be involved in the recruitment of a small team and ensure safe, consistent practice and effective oversight.

Working Hours & Structure

This is a day-based leadership role, working 30hrs per week across 2.5 days alongside a 2nd Team leader sharing responsibility.

Typical working pattern includes:

• Approximately 08:00 – 20:00, with mid-week handover
• Overseeing morning and evening staff handovers
• Occasionally supporting or advising around night support if required

About the Service User

You will be supporting a young man with complex health needs, including:

• Support with personal care and hygiene
• Medications
• Seizure management
• Nutrition support
• Moving and handling, including hoists and slings
• Non-verbal communication and neuro disability
• Calm, reassuring support
• Sensory interaction
• Time outdoors
• Meaningful, relationship-based care

Key Responsibilities

• Work alongside the support team to guide and mentor
• Liaising with family members and professionals
• Responding to the needs of the service throughout the day

• Observing practice and ensuring staff are trained and confident
• Provide day-to-day leadership and supervision for a small team
• Ensure safe, high-quality, person-centred care is delivered consistently
• Support staff inductions, job shadowing, and competencies
• Promote safe practices and ongoing learning
• Oversee support plans, risk assessments, and documentation
• Promote a positive, calm and empathetic team culture

Experience & Skills Required

• Minimum NVQ Level 4 (or above) in Health & Social Care
• 5+ years’ experience in complex care and team leading
• Experience supporting neurological conditions and epilepsy
• Confident with moving and handling, including hoists and slings
• Confident in clinical care tasks such as PEG feeding
• A calm, empathetic and confident leadership style
• Excellent verbal communication and recording skills

What We Offer

• Above-market pay
• Dedicated learning and development support
• Job shadowing
• Hands-on support from the Clinical Lead Nurse
• Free online training courses
• Refer-a-Friend scheme (up to £500)
• Flexible PAYE holiday pay

Some of our roles require drivers and male or female employees only. Where indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.
Apply now for more details — we’d love to hear from you!